Compliant & under your control

Regulated customer communications

Perigord helps healthcare, insurance and financial services organisations transform paper-heavy, fragmented customer journeys into intelligent digital communications; reducing admin, speeding up turnaround times, and keeping your data, in the right environment for you.

Trusted by leading regulated organisations across pensions, insurance, wealth management and healthcare in Ireland and the UK.

ucd-dublin
chanelle-pharma
aa
wtw
daa
roche

AI-powered | Sovereignty-protected

Leverage AI without surrendering your data

Perigord solutions run entirely on-premise or in your own private environment, powered by EU-based AI models. Our solutions are configured around your requirements for data protection, access and control. No tokens are shared with external, non-EU AI providers. Ever.

Secure cloud hosting
EU-only AI models
Full audit trails
ISO-aligned governance

How we work

A managed solution partner, not just software

Most regulated organisations don’t need another platform to licence, learn and maintain. They need a partner who understands the problem, designs the right journey, connects it to the systems they already run, and manages the solution safely over time.

That’s Perigord.

We start with a discovery workshop, map your customer journey end-to-end, then design, build, integrate and manage the solution; working alongside your operations, compliance, technology and customer experience teams at every step. You get the outcome. We carry the delivery.

And because regulated customers don’t all move to digital at once, we manage digital, print and hybrid journeys together; with the controls to prove every communication, on every channel, went out correctly.

Industries

Built for organisations where communication
is part of a regulated process

Financial services & wealth management

We help lenders, wealth managers, pension administrators and investment firms digitise onboarding, KYC/AML verification, digital signatures, withdrawals, servicing and durable-medium-compliant customer communications.

Explore financial services
Insurance & pensions

We help insurers, pension providers and member organisations transform high-volume communications, claims journeys, consent capture, member verification and policyholder engagement, without losing compliance control.

Explore insurance & pensions
Healthcare

We help hospitals and healthcare providers modernise patient communications: appointment confirmations, reminders, pre-visit guidance, referrals and document capture, reducing missed appointments and admin overload.

Explore healthcare

Proven results

Proven results in regulated environments

80
%
reduction in onboarding time
A leading international insurer replaced a fragmented, manual onboarding and KYC journey with a digital workflow with automated validation and real-time compliance oversight.
70
%
reduction in manual handling and rework
A regulated claims process moved from an 11-page paper form and hours of manual processing to a digital journey with automated routing and audit-ready visibility.
60
%
reduction in administrative workload
A pension administrator automated a handwritten verification process with AI-powered document capture; cutting processing from 15 minutes to under 2 per case, with error rates below 1%.

Use cases

What we help you transform

Onboarding, withdrawals & regulated form journeys

Long forms, missing information and manual back-office checks slow everything down for customers, brokers and your own teams. We digitise complex onboarding, withdrawal and claims journeys with intelligent forms, document capture, OCR, automated validation and workflow routing. Move from wet signatures to digital signatures.

Outcomes: Faster turnaround · Fewer incomplete submissions · Clear audit trails

Explore financial services use cases
Verification, consent & perpetual compliance

Periodic KYC checks and paper-based identity verification can’t keep pace with regulatory expectations. We build always-on verification and consent journeys: from digital proof-of-life and ID checks to perpetual KYC monitoring that triggers automated, auditable customer communications the moment something changes.

Outcomes: Continuous compliance · Reduced fraud risk · Durable-medium-ready consent records

Explore compliance use cases
Patient & member communications

Fragmented, one-way communications lead to missed appointments, unanswered letters and frustrated customers. We orchestrate intelligent, bi-directional communication journeys like confirmations, reminders, pre-appointment guidance and contextual alerts; connected to the systems you already run.

Outcomes: Fewer missed appointments · Better engagement · Less administrative follow-up

Explore healthcare use cases

Why Perigord

Why regulated organisations
choose Perigord

Data sovereignty by design

Our platform is GDPR compliant, with EU-hosted cloud AI models. End-to-end encryption and secure file transfer as standard.

Print and digital, together

Decades of secure, high-volume regulated print means we understand compliance by default, and we’re the rare partner who can run your hybrid journey, not just half of it.

Designed around your real process

We don’t lead with technology. We start with a discovery phase that maps how your journey actually works, then build the solution that fits your systems.

Managed end-to-end

From workshop to launch to ongoing optimisation, we carry the delivery, so modernisation doesn’t land as another burden on your internal teams.

Ready to modernise your regulated communications?

If slow onboarding, manual claims, missed appointments, fragmented channels or compliance visibility gaps are costing you time and trust, a discovery session will show you where the biggest improvements can be made, usually within one conversation.

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A 45-minute, no-obligation conversation with our team about your current communication and workflow challenges.