What we do
Modernising regulated customer comms and workflows
Perigord delivers one thing: hybrid customer communications. Digital where it makes sense, print where it’s needed, all managed through a single, auditable solution.
Our capabilities
The capabilities behind every Perigord solution
Managed solution partner
One managed solution: Your systems, your data
Perigord is a managed solution partner. We combine consultation, proven technology components and ongoing service delivery into a single engagement: we diagnose the problem with you, design the journey, configure our pre-built capability modules around your existing systems, and then run and optimise the solution over time.
You don’t licence a platform and figure it out. You don’t commission a one-off build and inherit the maintenance. You get a working service: a compliant, measurable customer journey, integrated into your existing environment and operated under clear commercial and service terms. From the outset, we agree what is fixed-fee, what is recurring, what is supported and who owns each part of the service.
Data sovereignty
Designed for regulated data environments
Our solutions are designed around the data-residency, security and governance requirements of each client. Processing can be deployed within client-controlled infrastructure or dedicated cloud environments. EU-hosted services are used where required as well as role-based access, encryption and complete auditability.
Where AI is used, models and data flows are selected and configured to meet the security, residency and governance requirements of the service.
Works with what you have
Built around your systems, not instead of them
Perigord doesn’t replace your CRM, policy administration platform, EHR or contact centre, we make them communicate better. Our solutions integrate with the systems you’ve already invested in, through APIs and secure data exchange, filling the customer communication and workflow gaps those platforms leave behind.
That’s why poor integration (the leading cause of digital transformation failure) is where we concentrate our engineering effort. If it’s in your estate, we connect to it.
Digital, print & hybrid
The rare partner who runs both channels
Not every customer moves to digital at once and in regulated markets, forced digitisation is a reputational risk, not a shortcut. Perigord’s heritage in secure, high-volume regulated print means we manage digital, print and hybrid journeys as one controlled process: consent-based migration for customers who are ready, dependable print for those who aren’t, and unified evidence that every communication went out correctly on every channel.
Pure-digital platforms can’t handle your print obligation. Print houses can’t build your digital journey. We do both and we can prove both.
Start with your most challenging journey
Every engagement begins the same way: a discovery session where we map one real journey — onboarding, claims, verification, appointments — and show you which of these capabilities would move the needle, in what order, and what it would return.