Industry | Financial & wealth management
Onboard in days, not weeks & stay compliant at every step
Perigord helps lenders, wealth managers, private banks and financial service providers digitise onboarding, KYC, servicing and regulated customer communications, cutting processing time by 85% and processing errors by 70%. All while meeting durable-medium requirements and keeping your data in the right environment for you.
The challenge
Regulation isn’t slowing you down, paper is
Financial services firms don’t struggle to comply, they struggle with how they comply. Onboarding packs that run to dozens of pages. KYC documents collected by email and re-keyed by hand. Consent captured on paper to satisfy durable-medium rules. Customer letters printed by the thousand because that’s how the regulator expects it.
The symptoms are familiar:
- Slow onboarding that loses clients before the relationship starts and frustrates the brokers and advisers who introduce them
- Incomplete submissions bouncing between client, adviser and back office
- Periodic KYC reviews that leave you exposed between refresh cycles while financial crime moves in real time
- Rising conduct-rule pressure (CPC and beyond) demanding demonstrable, durable, auditable communication
- Disengaged or delinquent customers who don’t open letters — but would respond to the right message on the right channel
What we do
A managed solution for regulated financial journeys
Perigord works as a managed solution partner: we map your onboarding, servicing or communication journey with your operations, compliance and technology teams; design and prototype the digital experience; integrate it with your CRM and core systems; then manage and optimise it over time.
Our maturity-model approach means you don’t need a big-bang transformation. Most clients start with digital consent capture and messaging because it’s fast to deploy and quick to show returns. Then they progress toward data-led correspondence, self-service and AI-driven engagement as confidence grows.
Durable medium questions are solved. Digital consent workflows, secure document delivery and compliant archiving let you meet Central Bank and conduct-rule expectations digitally with print as a controlled, provable fallback for the customers who need it.
Client data that never leaves your control
In wealth management and lending, a single data-handling misstep can end a relationship. Perigord solutions run in a secure EU-hosted cloud or on-premise or in your private environment, depending on your requirements, powered by EU-based AI models. No information is shared with external, non-EU AI providers or used to train external models. Encryption, secure file transfer and audit trails are part of the core design, not an add-on.
Use cases
What we help financial services firms transform
Digital onboarding & KYC
Replace fragmented, paper-heavy onboarding with a digital journey: intelligent application forms optimised for first-time completion, document capture with automated extraction and validation, API connections to KYC verification services and your CRM, and dynamic routing to the right team for review and approval.
Outcomes:
Faster onboarding · 25% more throughput at the same capacity · Fewer incomplete submissions
Perpetual KYC / AML monitoring
Move from periodic reviews to always-on compliance. Integration with external screening engines means a watchlist match automatically triggers an auditable communication workflow requesting updated information which closes the exposure gap between refresh cycles.
Outcomes:
Continuous regulatory compliance · Reduced financial crime risk · Full evidence trail for every action
Digital-first customer communications
Transition from print-first to omnichannel with consent-driven communications including statements, arrears and servicing messages delivered by email, SMS and WhatsApp Business with digital consent capture. Engagement analytics and secure archiving captured. Reach the disengaged customers letters never could.
Outcomes:
Higher engagement (especially hard-to-reach customers) · Durable-medium compliance · Significant print and postage savings
By numbers
Measured results in regulated financial environments
Your slowest regulated journey is your biggest opportunity
Bring us your most painful process: onboarding, KYC refresh, arrears communications and we’ll map it end-to-end and quantify what a digitised journey would save in time, cost and compliance effort.