How we work

We don’t start with software, we start with your challenge

Every Perigord engagement follows a proven, seven-step path. A discovery workshop maps how your journey really works, through design, prototyping and integration, then a managed solution we run and optimise with you. No rigid platform to complicate your processes. No big-bang project to survive.

Why the method matters

Rigid platforms make you adapt, Perigord adapts to you

Most communication platforms are built one way, and every client bends their process to fit. That works until your journey is regulated, your customers are diverse, your systems are layered from years of change.

Perigord works the other way around. We build the solution around how your organisation actually operates: your regulatory obligations, your legacy systems, your customer cohorts, your teams. We do that without the risk that usually comes with bespoke work – structured, staged, evidenced, and signed off at every step.

Our process

The seven steps of every engagement

Who’s involved: your stakeholders across every relevant function. The people who run the process today know where it really breaks, and their concerns become design requirements, not obstacles.

Working with us

An extension of your team, not an external vendor

Clients consistently tell us the same thing: working with Perigord doesn’t feel like managing a supplier. Our team embeds with yours, operations, compliance, IT and customer service. We guide you through every step, communicating in plain language, adapting to your governance, and staying accountable from the first workshop to the latest optimisation review.

We wanted a best-in-class onboarding platform that brokers would genuinely engage with. Perigord built it with design and performance at the core and delivered with excellence.

Chief Operating Officer, Global Wealth Management Firm

Perigord has always felt like an extension of our own team. They stay close to the work, understand what we’re trying to achieve and are easy to deal with when things need to move.

Head of Digital Transformation, Global Pensions and Benefits Administrator

Clear terms, agreed
before we start

Every engagement is scoped with explicit commercial terms,
so there are no surprises at contract stage

What’s fixed-fee

Discovery, journey mapping, design and prototype phases. All defined deliverables at a defined price.

What’s subscription

The managed service; the running solution, support, hosting arrangements and optimisation cadence.

What you own

Your data, always and entirely. Journey designs and documentation produced for you. Perigord retains its underlying capability modules which is exactly what keeps your solution supported, maintained and improving rather than orphaned.

Where your data lives

Inside your network. All processing, including AI, runs on-premise or in your private environment on EU-based models. Nothing is shared with external, non-EU AI providers.

Want evidence before you commit? Start smaller

Not ready for a full engagement? Two lighter entry points exist:

A proof-of-concept

Built before discovery, a focused demonstration against a sample of your real problem (with synthetic data), so your stakeholders can see the capability working before committing to anything.

A discovery session on its own

Delivers the journey map and quantified business case as a standalone piece of work. Some clients use it to build the internal case for change; the output is yours either way.

Step one takes 45 minutes

A discovery session is the front door to everything above: one conversation about your most challenging journey, and a clear view of what modernising it would involve and return. Your process, mapped by people who’ve done this in regulated environments many times before.

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A 45-minute, no-obligation conversation with our team about your current communication and workflow challenges.